Privacy policy

This notice describes the website’s current enquiry flow. For questions about information held by Cell Phone Repairs Midrand, call 074 254 2868 or visit Old Pretoria Road, Halfway House, Midrand, 1685. Ask for the person responsible for privacy requests.

Repair enquiry details

The quote form asks for a name, phone number, device brand, model and a description of the fault. It uses these details in your browser to prepare a WhatsApp message. There is no website enquiry database, photo upload or email submission endpoint. Preparing a draft does not send it to the shop.

When you choose to open WhatsApp, the draft is passed to that service in a link. Review it before sending. WhatsApp and your browser may process or retain information under their own policies, including processing outside South Africa. Do not put passwords, passcodes, financial details or sensitive personal information in the form.

Messages you choose to send

If you send a message or call, the shop receives the information you provide to discuss your enquiry and any agreed repair. Ask the shop directly about its message retention, access arrangements and any further use of your details. This website does not subscribe you to marketing.

Hosting and connection data

The hosting provider may process technical data, such as IP addresses, request times and error logs, to deliver and secure the site. The website does not currently load advertising or third-party analytics scripts. Hosting retention depends on the provider configured at deployment.

Maps and external services

The interactive Google map loads only when you choose “Load interactive map”. Loading it shares connection information with Google. Directions and WhatsApp links open external services with their own privacy terms. The map pin represents the neighbouring salon; the repair shop is next door.

Optional measurement

The footer lets you turn optional measurement on or off. Your choice is stored locally in your browser. Measurement hooks contain only action names, such as a phone-link click; they exclude form contents. No analytics provider is connected by default. A future integration must honour this choice and update this notice before collecting additional information.

Your requests and choices

You may ask about access to or correction of your information, object to applicable processing, or request deletion where applicable. Contact the shop using the number above and explain the request without sending unnecessary identity documents. Some records may need to be retained for lawful purposes. You can also approach South Africa’s Information Regulator.

Keeping this notice accurate

This notice must be reviewed when the site’s enquiry handling, hosting, analytics or business contact arrangements change. The business’s legal identity, designated privacy contact and retention schedule must be confirmed before introducing server-side collection.